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Privacy Policy

How ARCADELX collects, uses, protects, and handles information across its gaming kiosks and digital services.

Most Important Privacy Statement

ARCADELX Does Not Capture or Store User Images or Photographs.

The camera and sensor technology in ARCADELX kiosks is designed exclusively for real-time motion sensing and gameplay interaction. ARCADELX does not use this technology as a photography, CCTV, or video-recording system. Player images and video recordings are not intentionally captured, recorded, saved, or stored.

Nilee Games and Future Technologies Pvt. Ltd. respects user privacy and is committed to protecting information processed through ARCADELX, its motion-sensing gaming kiosk and associated digital services. This Privacy Policy explains what information may be collected, why it is collected, how it is used, and the choices available to users.

This policy is issued in accordance with applicable Indian data-protection law, including the Digital Personal Data Protection Act, 2023 and the Digital Personal Data Protection Rules, 2025.

Effective Date: 1 September 2025

01.About ARCADELX

ARCADELX is a motion-sensing gaming and entertainment platform developed and operated by Nilee Games and Future Technologies Pvt. Ltd. Users interact with ARCADELX through physical kiosks, QR-based payment systems, games, and associated digital services deployed at partner venues including malls, schools, offices, hotels, gyms, and entertainment centres.

This Privacy Policy applies to all users who interact with an ARCADELX kiosk or access related digital services.

02.Important Privacy Statement

ARCADELX Does Not Capture or Store User Images or Photographs
  • The camera/sensor technology is intended for real-time motion sensing to enable gameplay interaction.
  • ARCADELX does not intentionally capture, record, save, or store player photographs or video recordings.
  • Motion information may be temporarily processed during gameplay to enable game mechanics.
  • The camera is not used as a photography, CCTV, or video-recording system.

03.Information We May Collect

ARCADELX collects the minimum information necessary to operate its gaming kiosks and associated services. The two primary categories are:

Gaming / Session Data

Information generated during a gaming session, used to operate, maintain, and improve ARCADELX:

  • Kiosk ID
  • Game selected
  • Game / Session ID
  • Session start and end time
  • Session duration
  • Game score
  • Game performance / statistics
  • Game completion information
  • Number of sessions
  • Gameplay-related events
  • Technical / gameplay status
Transaction Data

Information related to payments made at ARCADELX kiosks:

  • Transaction ID
  • Payment status
  • Payment amount
  • Date and time of transaction
  • Kiosk / location ID
  • Order / session reference
  • Payment method or payment-provider reference
  • Refund status where applicable
ARCADELX does not store complete debit-card or credit-card details, UPI PINs, CVVs, or banking credentials.

04.Information We Do Not Collect Through ARCADELX

ARCADELX is designed with privacy in mind. The following categories of sensitive information are not collected:

Player photographs
Player video recordings
Facial-recognition profiles
Face biometric templates
Fingerprints
Voice recordings
Aadhaar number
PAN number
Bank account passwords
UPI PIN
Credit / debit card CVV
Other sensitive authentication credentials

05.How We Use Information

Gameplay
  • Detect player movement
  • Enable motion-based gameplay
  • Start and manage gaming sessions
  • Record scores and game results
  • Maintain game progress where applicable
Payment Processing
  • Confirm payments
  • Activate paid gaming sessions
  • Verify failed or pending transactions
  • Process eligible refunds
  • Resolve payment-related complaints
Operations
  • Monitor kiosk status
  • Detect technical problems
  • Maintain the ARCADELX platform
  • Provide customer support
  • Prevent fraudulent transactions
  • Maintain transaction and operational records
Analytics & Improvement

Aggregated or appropriately de-identified information may be used to understand:

  • Games played
  • Session frequency
  • Game performance
  • Kiosk usage
  • Technical performance
  • General usage patterns

This helps improve ARCADELX games, hardware, software, and services.

06.Motion-Sensing Data

ARCADELX uses motion-sensing technology that enables players to interact through body movement. Depending on kiosk configuration, the system may temporarily process information relating to body position, movement, or tracking points.

  • Such information is used solely to operate the game.
  • It is not intended to identify an individual player.
  • The functionality is not used to create facial-recognition profiles or identify individuals.

07.Payment Information

Secure Payment Handling

Payments through ARCADELX kiosks are processed by authorized third-party payment gateways. Nilee Games generally receives transaction and payment-status information required to:

Confirm transactions
Activate gaming sessions
Reconcile payments
Handle refunds
Provide customer support
Sensitive payment credentials such as UPI PIN, CVV, and banking passwords are not collected or stored by ARCADELX.

08.Sharing of Information

ARCADELX does not sell or rent users' personal information to third parties.

Information may be shared with trusted service providers who assist in operating the ARCADELX platform under appropriate agreements:

Payment gateway providers
Cloud / server infrastructure providers
Hosting providers
Technical service providers
Analytics or monitoring providers
Customer-support / service providers

Information may also be disclosed where required by applicable law, legal process, or governmental authority, or to protect the security and rights of ARCADELX, Nilee Games, users, or the public.

09.Partner / Venue Information

ARCADELX kiosks are deployed at partner venues. Limited operational and transaction information may be accessible to a location partner for the purposes of managing the kiosk deployment at their venue. Partners are not authorized to access personal information beyond what is reasonably required for their role.

Malls
Restaurants
Hotels
Schools
Corporate Offices
Gyms
Entertainment Centres
Events
Other Partner Locations

10.Data Security

Nilee Games implements reasonable technical and organizational measures to protect information processed through ARCADELX:

Access Controls

Role-based access to systems and data

Authentication

Secure authentication for administrative access

Secure Communication

Encrypted data transmission

Server Security

Hardened server configurations

Restricted Access

Minimal administrative access privileges

Monitoring & Logging

System activity monitoring and logs

Backup & Recovery

Data backup and recovery procedures

Payment Security

Third-party payment-provider security mechanisms

No electronic system or internet transmission can be guaranteed to be completely secure. Nilee Games takes reasonable steps to protect information but cannot guarantee absolute security.

11.Data Retention

Information may be retained for as long as reasonably necessary for the following purposes:

Providing ARCADELX services
Maintaining transaction records
Customer support
Accounting and financial reconciliation
Security and fraud prevention
Legal and regulatory requirements
Resolving disputes

Gaming and operational information may be retained in aggregated or de-identified form for longer periods for analytics and service improvement. Where information is no longer required for the above purposes and retention is not required by law, Nilee Games will take reasonable steps to delete or anonymize it.

12.Children and Minors

ARCADELX may be used by children and families at certain partner locations. Parents, guardians, schools, or venues should ensure appropriate and safe use by minors.

  • Applicable parental or guardian consent requirements will be followed where required by law.
  • ARCADELX does not intentionally use its camera system to create or store photographs or facial profiles of children.

13.Cookies and Website Data

The ARCADELX website may use cookies or similar technologies for:

Website functionality
Security
Performance monitoring
Understanding website usage
Improving user experience

Users may control cookie preferences through their browser settings. Disabling certain cookies may affect the functionality of the ARCADELX website.

14.Third-Party Links and Services

External Links Notice

ARCADELX may contain links to third-party websites, applications, or services. Nilee Games is not responsible for the privacy practices of third parties. Users should review third-party privacy policies before providing any information to those services.

15.Withdrawal of Consent

Want to Withdraw Consent?

Contact Nilee Games at:

info@nileegames.com

Where processing is based on consent, users may request withdrawal of consent by contacting Nilee Games. Please note:

  • Withdrawal does not necessarily affect processing that is legally permitted or required independently of consent.
  • Withdrawal may affect the ability to provide certain ARCADELX services where the information is necessary to deliver those services.

16.Grievance / Privacy Questions

Privacy & Grievance Contact

Nilee Games and Future Technologies Pvt. Ltd.
ARCADELX – Limitless Gaming Xperience

info@nileegames.com

When raising a privacy concern or grievance, please provide sufficient information about your concern so it can be investigated and addressed appropriately. Nilee Games will make reasonable efforts to respond to privacy enquiries in a timely manner.

17.Changes to This Privacy Policy

Nilee Games may periodically update this Privacy Policy to reflect changes in:

ARCADELX features and services
Technology and data-processing practices
Legal or regulatory requirements
Security and privacy standards

The updated Privacy Policy will be published on the ARCADELX website with a revised Effective Date. Continued use of ARCADELX services after publication of an updated policy constitutes acceptance of the revised terms.

For any questions about this Privacy Policy, please contact Nilee Games at info@nileegames.com.